The Changes Telecom Software Is Bringing to the Game

By Matt Clark - President, MasterStream ERP on Aug 11, 2022 7:15:00 AM

Over the last decade, telecom businesses have encountered fundamental changes to their operations. In order to provide for subscribers who are increasingly dependent on mobile data connection and high, reliable bandwidth that allows them to interact on multiple platforms, telecom companies are responsible for leveraging new technologies with ready solutions to keep up with the demands of customers. 

Continue Reading

How the Secrets of Intelligent CPQ Functionality Simplify Your Life

By Matt Clark - President, MasterStream ERP on Aug 10, 2022 8:00:00 AM

Configure, price, quote (CPQ) technologies are some of the most useful for telecom sales professionals. CPQ connects sellers and buyers through quickly generated complex sales quotes that create the best sale for both parties by providing accurate prices and reliable connectivities. 

Continue Reading

The Advantages of a Wholesale Telecom Provider

By Matt Clark - President, MasterStream ERP on Jul 20, 2022 7:45:00 AM

Wholesale telecom providers are entities that own or operate a telecom network and sell network capacity to other telecom service providers. 

Buying from a wholesale telecom provider can create connectivity for businesses or individuals at locations they may not otherwise have access to. This is because—at a high level—wholesale telecom providers make those services accessible without connecting directly to a major piece of infrastructure. 

So, what else is there to know about wholesale telecom providers? What are the benefits? And which tech assets are used to help find wholesale connections?

The answers to these questions and more can be found below.

Continue Reading

How to Perfect Your CPQ Telecom Service

By MasterStream ERP on Jul 13, 2022 9:35:00 AM

CPQ has become a superpower for telecom agents and providers by automating and streamlining the configure, price, and quoting process. In turn, companies have witnessed decreases to human-made errors and consistently received relevant information within minutes, not hours or days.

Still, telecom companies are always looking for ways to innovate faster tools and platforms to further optimize their products. In this blog post, we’ll detail the benefits of the CPQ telecom and how our product works toward perfecting it.

Continue Reading

How Master Agents Can Outpace the Competition

By Don Roots, VP of Sales, MasterStream ERP on Jun 10, 2022 9:15:00 AM

Master agents are consistently looking for ways to optimize their sales processes—in part by handling lead-to-cash workflow processes in as few systems as possible. The majority of master agents organize their processes around a powerful customer relationship management (CRM) software that is complemented by an integration with their billing system. Among the many complex services that businesses integrate is quoting. 

Continue Reading

What It Means to Be On-Net and Why It's Important

By Matt Clark - President, MasterStream ERP on Apr 29, 2022 9:00:00 AM

With a finite number of businesses in the world, telecom and internet service providers are constantly vying for their own services in a large and competitive pool. When connecting customers to service options at their address, businesses need to be guaranteed that they are provided with the best possible service network available.

Continue Reading

Finding the Best Bandwidth Internet Service Providers in Your Area

By Matt Clark - President, MasterStream ERP on Apr 5, 2022 8:15:00 AM

As competition in the telecom industry continues to expand, the type of internet service providers and the services they offer are becoming more and more complex. These days, the connectivity options are nearly endless, so it makes sense that telecom professionals are wondering how they can go about finding the best connectivity solutions for their needs.

In the past, researching bandwidth solutions was incredibly labor-intensive. From tracking down location data to manually inputting data points, telecom businesses wasted a lot of time on a research process that didn’t always deliver the best results. Whether your current option is a free service that offers lower quality results, or you have to outsource your requests, there’s a better way.

With the robust tools available to telecom professionals today, manual research—and the costs and potential errors that come with it—are no longer necessary. Instead, automated tools enable your company to scale services to a larger customer base, create more nuanced approaches to growth in demands, and simplify data acquisition and input variables.

To learn more about the research tools that help telecom businesses keep up in the modern world and transform your bandwidth research process, read on.

Continue Reading

What You Need to Know About Quoting CPQ

By Don Roots, VP of Sales, MasterStream ERP on Mar 24, 2022 9:15:00 AM

These days, to stay competitive in the telecom sphere, sellers and buyers need to make fast, accurate decisions around the type of available connectivity, managed services, cloud services, and voice services.

But it isn’t just about how fast you respond—you also need to deliver consistent and superior customer service through all channels to gain loyal customers. To do this, your process can’t be one that is long, complicated, and disconnected. Instead, your process needs to be fully automated on a single platform.

A configure, price, quote (CPQ) solution allows sellers and buyers to quickly and accurately generate complex sales quotes to ensure they are receiving the best connectivity for their situation. To learn how a quoting CPQ can drive sales, increase revenue, and reduce friction, read on.

Topics: Quoting
Continue Reading

Identify the Best Bandwidth Connection in Seconds with BandwidthFinder

By Matt Clark - President, MasterStream ERP on Mar 15, 2022 8:09:25 AM

With the number of tools and technologies available today, it’s easier than ever for telecom professionals to identify and gain access to bandwidth options. However, with the influx of bandwidth location tools over the past decade, it is clear that some options are superior to others.

Continue Reading

The Benefits of Using a Wholesale Bandwidth Provider

By Matt Clark - President, MasterStream ERP on Mar 3, 2022 8:30:00 AM

Ever heard someone brag about how they purchased something on wholesale? By avoiding the retail price, they have benefited from purchasing a large amount of something that, when priced out by the individual item, comes out cheaper.

Continue Reading