MasterStream ERP Receives 2017 CUSTOMER Magazine Workforce Optimization Innovation Award

June 15, 2018

MasterStream’s Carrier-Essential Products Honored for Exceptional Innovation and Commitment to Improving the Customer Experience


Corona, CA – June 15, 2018: MasterStream ERP ( announced today that TMC, a global, integrated media company, has named MasterStream’s suite of Carrier products as a 2017 CUSTOMER  Workforce Optimization Innovation Award winner.


MasterStream’s new suite of Carrier products enables carriers to automate their sales process, thus reducing time and costs traditionally assigned to administrative tasks. Designed for providers, carriers, MSPs and resellers, the MasterStream suite of Carrier products provides a scalable, customizable sales tool that reduces the time it takes to get quotes into the hands of their sales teams – from hours, days, and weeks to just minutes. By automating this process, MasterStream provides massive ROI through lowered operating costs and increased sales.


No longer a one-size fits-all solution, MasterStream’s new suite of Carrier products allows Providers to automate key components of their business and scale the breadth of the automation they deploy to best suit their interests and needs.


“This suite of solutions is helping carriers streamline and optimize their sales processes and, ultimately, drive profitability for their companies,” said Chris Gellos, Executive Vice President of Sales and Marketing at MasterStream ERP. ”Depending on your level of access – CarrierAccess, QuoteDesk, or SalesEdge, you now have the ability to automate quotes, manage pricing, and perform tasks – that previously took days or even weeks to complete – in just seconds.”


The 2017 CUSTOMER Magazine Workforce Optimization Innovation Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.


“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor MasterStream ERP with a 2017 Workforce Optimization Innovation Award,” said Rich Tehrani, CEO, TMC. “Its suite of carrier solutions has proven deserving of this elite status and I look forward to continued innovation from MasterStream ERP in 2018 and beyond.”



About MasterStream ERP 
MasterStream ERP is committed to becoming the leading provider of quote-to-cash software solutions for the telecom industry and to eliminate the time-consuming processes, complexity, and errors associated with the telecom supply chain between providers, agents, sub-agents, and customers. This commitment continues to be the driving force behind all new development of our MasterStream automation system and continues to sustain our position as the leading provider of automation solutions within the telecom industry.


About TMC’s CUSTOMER Magazine

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit for more information.


About TMC

Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers. 


TMC’s Marketplaces: 

  • Unique, turnkey Online Communities boost search results, establish market validation, elevate brands and thought leadership, while minimizing ad-blocking.
  • Custom Lead Programs uncover sales opportunities and build databases.
  • In-Person and Online Events boost brands, enhance thought leadership and generate leads.
  • Publications, Display Advertising and Newsletters bolster brand reputations.
  • Custom Content provides expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.
  • Comprehensive Event and Road Show Management Services help companies meet potential clients and generate leads face-to-face.


For more information about TMC and to learn how we can help you reach your marketing goals, please visit



MasterStream ERP Contact:

Dianna Gearhiser
Director of Marketing



TMC Contact

Stephanie Thompson

203-852-6800, ext. 139

Leave a comment

Your email address will not be published. Required fields are marked *